Notice Under the USA PATRIOT Act0000
As part of national efforts to combat terrorism and prevent money laundering, the USA PATRIOT Act mandates that all U.S. financial institutions gather, verify, and retain information that identifies individuals and legal entities establishing accounts or business relationships.
What this means for you: When you initiate a new relationship with Demo Mortgage Company, we are required to collect your full legal name, current address, taxpayer identification number (TIN or SSN), and additional identifying details. In certain cases, we may request supporting documents to confirm your identity.
This information helps us verify your identity, and for business entities, to also identify any beneficial owners. If we do not receive the necessary information or documents, we may be unable to open an account or proceed with the relationship.
Customer Complaint Contact Information
If you have any concerns or complaints, you may contact us at the following address:
357 Eustace Rd Suite 410 Orange, CA 10286
Business Continuity Plan Disclosure
Demo Mortgage Company has established a comprehensive Business Continuity Plan (BCP) to ensure that we can continue to operate in the event of significant disruptions. While we cannot predict every type of incident, our plan is built to be flexible so we can respond appropriately and minimize any impact.
Our Approach: In the event of a disruption, we are committed to quickly restoring operations while prioritizing the safety of our team, protecting our facilities and data, maintaining financial integrity, and ensuring uninterrupted customer service. Our plan is designed to help us resume critical business functions as swiftly as possible, depending on the severity of the event.
Key components of our continuity plan include: secure data backup and recovery systems, contingency arrangements for mission-critical functions, alternate communication methods with clients and regulators, remote work capabilities, and partnerships with vital vendors, service providers, and financial institutions. We also aim to ensure continued access to funds and account services for our clients.
We have been informed by our clearing partners that they also intend to resume full operations and process all pending and new transactions within 24 hours of a disruption, though delays may occur depending on the situation.
Types of Disruptions
Disruptions may be localized (impacting just our office or building), more widespread (affecting the surrounding district or city), or regional (covering a broad area). Depending on the event's magnitude, we will activate our continuity procedures, including remote operations, and communicate updates via phone or email.
Need More Information?
If you have questions about our Business Continuity Plan or would like more details, please contact us at 877 123 XXXX or NoReplyEmail@iReadySites.com.
